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Time Out

Updated this week

What is a Time Out?

A Time Out allows you to take a short break from your account without closing it.

You can choose a duration such as:

  • From 1 day up to 30 days

What happens during a Time Out?

  • You can still log in to your account

  • You can request withdrawals

  • All other transactions are restricted (e.g., deposits, betting, or gameplay)

  • Your account remains partially locked until the Time Out period ends

  • Full access is automatically restored once the selected period ends

Can I end my Time Out early?

No. Time Outs remain active for the full selected duration to support your decision to take a break.

How do I start a Time Out?

  • Go to our Responsible Gaming Controls

  • Scroll down

  • Select the Time Out option and choose your preferred duration

  • Or contact our support team for assistance

Need a longer break?

If you feel you need more time, you can:

  • Extend your Time Out

  • Consider Self-Exclusion for longer-term support

  • Contact us for guidance

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