What is Self-Exclusion?
Self-Exclusion allows you to take a long-term or permanent break from gaming if it’s no longer just for fun.
How long can I self-exclude?
You can choose a duration between:
1 to 5 years
What happens when I self-exclude?
Your account is locked immediately
You cannot access or use your account
The restriction cannot be reversed until the selected period ends
All marketing communications are stopped
To return after your exclusion period, you’ll need to contact support for manual review.
Important commitment
Self-Exclusion is a serious step to support your well-being.
To make it effective:
Do not attempt to create new accounts
Avoid trying to bypass the restriction
How do I self-exclude?
Go to our Responsible Gaming Controls
Scroll down -> Self - Exclusion
Chose time frame and confirm
Or contact support to request it
Extra steps to support your break
Consider:
Unfollowing gaming-related content
Avoiding gaming environments or forums
Focusing on activities that support your well-being
Need support?
You’re not alone, support resources are available (see “Getting Help & Support”).