Account access during a Time Out or Self-Exclusion
Time Out
During a Time Out period, you can still log in to your account and request withdrawals. However, all other transactions and gameplay features will be restricted.
Self-Exclusion
During a Self-Exclusion period, access to your account is completely blocked. You will not be able to log in or use any account features.
Why These Restrictions Apply
These measures are in place to:
Support your decision to take a break
Comply with responsible gaming regulations
Account Reactivation
Restrictions cannot be lifted before the selected period ends.
Once your Time Out or Self-Exclusion period has expired, you may contact Customer Support to request account reactivation.