Deposit missing?
Deposits are usually instant, but occasionally there may be a delay.
Here’s what to check:
Your bank account for pending or completed transactions
That the payment was successfully processed
If your funds are still missing, provide us the following information:
Date of transaction
Amount
Proof of payment (if available)
Deposit declined?
Common reasons include:
Insufficient funds
Incorrect billing details (e.g., ZIP code mismatch)
Bank restrictions
Duplicate Charge
If you notice a duplicate charge:
Check if one transaction is still pending
If not, provide us the following information:
Date of transaction
Amount
Payment method
Our team will investigate and resolve the issue as quickly as possible.