FAQ's
69 articles
How can I create an account?
I'm having trouble creating an account
How to reset my password?
Can I create multiple accounts?
How can I reopen my account?
How can I close my account?
I don't live in a legal operating state, can I still open an account?
Can my account and/or data be deleted?
Can I use VPN ?
Is my personal data secure?
I forgot my password.
I did not received the reset password email, what can I do?
How do I change my password?
What is a Time Out?
What is a Self Exclusion?
How long can I self exclude myself?
What are Deposit Limits?
Can I reactivate my account during a Time Out or Self Exclusion?
Will I still receive offers if I decide to use Time Out or Self Exclusion?
What to do If you or someone you know needs help?
Where can I find the Responsible Gaming Policy?
What Responsible Gaming Tools do you have?
Where can I self exclude my account?
Where can I apply Time out?
Support Organisation & Help Information
What's the difference between self exclusion and time out?